Payment | Shopping Guide

■ No credit card transaction fees

• Accepted credit cards: VISA/MasterCard/JCB/American Express/Diners Club
• Number of payments: One-time payment

Use is limited to cards in the cardholder's name.
All data sent by customers is encrypted and protected using SSL, so you can use the service with peace of mind.

■ Paidy (Pay Later) Convenience store payment, bank transfer, direct debit

Paidy is a payment method that uses the lump-sum payment service for the following month provided by the payment service Paidy.
You can pay the entire amount in one lump sum the month after your use.
No credit card is required; simply use your email address, mobile number, or SMS (Short Message Service).
*To use this service, you will need a mobile phone capable of receiving SMS (Short Message Service).
*There is a usage limit. The limit is the total amount including purchases of items other than ours.

About Pay Later
Payment methods and fees: Convenience store payment: Fee up to 390 yen (tax included)
・Bank transfer: Transfer fee (varies depending on financial institution)
・Direct debit: Free *The payment due date is the 10th for convenience store payments and bank transfers. Direct debit will be debited on the 12th*. However, for January and May, it may be debited on the 20th*.
*Depending on the payment method, a fee will be charged for each monthly payment (billing) and will be borne by the customer.
*If a financial institution is closed on a holiday, the payment will be made on the next business day. By registering for Pay-it-yourself with Pay-it-yourself for free, you can use features such as three deferred installments with no installment fees* and monthly budget settings.
・For other frequently asked questions about Paidy, click here＞

★ Please note: After completing the Paidy purchase process, please make sure to check on our website to confirm that your order has been completed.
・If the screening is not approved, an error message will be displayed after the "Thank you" page on the Paypal payment screen.
・If your application is not approved, please try again using a different payment method.
・We cannot determine the reason why your application was rejected. Please contact Paidy directly.
*The "payment receipt" given at the time of payment will be the official receipt. We cannot issue or reissue receipts.

*Only direct debit and bank transfer are free of installment fees.
**3 installments deferred payment requires registration the first time you use the service. Also, it is only available for purchases of 3,000 yen or more per transaction.

■ QR code payment/carrier payment (PayPay, Merpay, auPAY)
After pressing the [Order Complete] button when placing your order, you will be redirected to KOMOJU, a smartphone payment site, for secure payment.
If payment is not made within 5 minutes on the payment screen, your order will be invalid. Please select your payment method again.

In the event of cancellation, we will process your refund via your QR code payment or carrier payment.

The refund method may change depending on the expiration date, etc.
Due to system specifications, there may be a delay between the completion of the cancellation process and the refund being made to the purchaser.

About PayPay
For inquiries regarding PayPay payments, please contact PayPay customer support.
If you have any other questions about PayPay, please contact PayPay Customer Support.

Phone number: 0120-990-634 Office hours: 24 hours a day, 365 days a year, including weekends and holidays

PayPay inquiry site

About Merpay
You will need the Mercari app to use Merpay.
For inquiries regarding the use of Merpay, please refer to the FAQ. For other inquiries regarding Merpay, please contact us from "My Page > Inquiries" in the app.

About au Pay

For inquiries about au Pay, click here

■ Cash on delivery <br/>When the product is delivered, you will pay the total order amount and cash on delivery fee in cash to the delivery person.
Fee: 330 yen (tax included) if the total order amount is less than 9,999 yen
Up to 29,999 yen: 440 yen (tax included)
Up to 99,999 yen: 660 yen (tax included)
Up to 300,000 yen: 1,100 yen (tax included)

Please note that this service is not available in the following cases.
*For purchases as gifts *For orders with multiple destinations *For orders totaling 300,000 yen or more (including product price, shipping fee, and consumption tax) *For some areas, such as remote islands

[Notes about cash on delivery]

After you make the payment, it will take some time for the status to change to "Completed." If you have paid the Yamato Transport driver, there is no problem even if the status is "Pending."

[Notes on issuing receipts for cash on delivery]
The receipt for Yamato Financial Co., Ltd. (Takkyubin Collect) shipping slip for cash on delivery payments is the official receipt.
*Please note that in the case of cash on delivery, we cannot issue a receipt that includes the cash on delivery fee.
In addition, customers who wish to conduct B2B transactions that require receipts are asked to register with Tree of Life Business Smart .